Return & Refund Policy

At MagicNest, we want you to be satisfied with your purchase.

If you experience a problem with your order, please contact our customer support team and we will do our best to help.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photos or videos showing the problem

This information helps us review your request and determine the best solution.

Items That Arrive Damaged

If an item is damaged during shipping, please contact us before disposing of the item or packaging whenever possible.

Photos of the product and packaging may be required to help us investigate the issue with the shipping carrier.

Returns

If you would like to request a return for another reason, please contact us before sending the item back.

Do not send products to the return address without receiving return instructions from our customer support team.

Return eligibility may depend on the condition of the item, the reason for the return, and the applicable return requirements.

Refunds

Once your return or refund request has been reviewed and approved, we will notify you of the outcome.

Approved refunds will be issued to the original payment method whenever possible.

Please note that it may take additional time for your bank or payment provider to process the refund.

Non-Returnable Items

Certain products may not be eligible for return due to their nature or condition.

If you are unsure whether your order qualifies for a return, please contact us before sending anything back.

How to Contact Us

For return or refund assistance, please contact:

TalulahIola9591@outlook.com

Please include your order number and a brief description of the issue so we can assist you more efficiently.